Contact Us
At The Travel Shop, we are committed to providing excellent customer service and are here to assist with any inquiries about our products, orders, returns, or general questions. You can reach us through the following channels. We aim to respond to all inquiries within 1 business day.
For support, questions, or feedback, email us at:
support@thetravelshop.com.au
Phone
Call us at:
0402453853
Our phone lines are open Monday to Friday, 9:00 AM - 4:00 PM AEST.
Chat Support
Chat with us live via the chat widget on our website for real-time assistance. Available Monday to Friday, 9:00 AM - 4:00 PM AEST.
Physical Address
The Travel Shop
23 Margaret Street
Rozelle NSW 2039
Australia
Please note: This is our business address and warehouse location. We operate as an online e-commerce store and do not have a public-facing retail storefront. For shipping and delivery information, refer to our Shipping Policy.
Additional Support
- For order tracking or modifications, please include your order number in your message.
- For returns or exchanges, visit our Return and Refund Policy page.
- If you prefer, you can also submit inquiries via our website's contact form (if available).
