Terms of service
Last updated: August 08, 2025
At The Travel Shop, we are committed to providing a transparent and user-friendly experience. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By using our Services, you agree to these Terms, our Privacy Policy, and our Refund Policy. If you do not agree, please do not use our Services.
These Terms comply with applicable laws and Google Merchant Center guidelines, ensuring clarity on user rights, responsibilities, billing, shipping, and limitations.
Section 1: Overview
The Travel Shop operates this e-commerce website and related Services to offer travel-related products. Our platform is powered by Shopify. These Terms apply to all users and outline your rights and obligations.
Section 2: Access and Account
You must be of legal age in your jurisdiction to use our Services. By creating an account, you provide accurate information and are responsible for its security. We may suspend or terminate accounts for violations.
Section 3: Our Products
Product descriptions are accurate to the best of our knowledge, but appearances may vary by device. We reserve the right to change descriptions, discontinue products, or limit quantities without notice.
Section 4: Orders
Placing an order is an offer to purchase. We may accept or decline orders. Orders are confirmed upon payment processing. Review orders carefully, as cancellations may not be possible post-acceptance. Purchases are for personal use only.
Section 5: Prices and Billing
Prices may change without notice and exclude taxes, shipping, and customs fees unless stated. You agree to provide accurate payment information and authorize charges. Promotions are subject to separate terms.
Section 6: Shipping and Delivery
Delivery times are estimates. We are not liable for delays beyond our control. Risk of loss transfers upon handover to the carrier.
Section 7: Intellectual Property
All content on our Services is owned by The Travel Shop or licensors and protected by law. Use is for personal, non-commercial purposes only. Unauthorized use is prohibited.
Section 8: Optional Tools and Third-Party Links
We may provide third-party tools or links "as is." Use them at your own risk. We are not liable for third-party content or services.
Section 9: Relationship with Shopify
Our Services are powered by Shopify, but transactions are directly with The Travel Shop. Shopify is not liable for any issues arising from your use.
Section 10: Privacy Policy
Your data is handled per our Privacy Policy and Shopify's policy. Review them for details on data collection and use.
Section 11: Feedback
Submitting feedback grants us a license to use it. You warrant it is original and non-infringing. We may monitor or remove feedback.
Section 12: Errors, Inaccuracies, and Omissions
We may correct errors or cancel orders if information is inaccurate, even post-submission.
Section 13: Prohibited Uses
Use Services lawfully. Prohibited actions include harassment, infringement, spam, or malware transmission. Violations may lead to account termination.
Section 14: Termination
We may terminate access at any time. Surviving sections include intellectual property, limitations of liability, and indemnification.
Section 15: Disclaimer of Warranties
Services and products are provided "as is" without warranties, to the extent permitted by law.
Section 16: Limitation of Liability
We are not liable for indirect, consequential, or punitive damages arising from use of Services, to the fullest extent allowed by law.
Section 17: Indemnification
You agree to indemnify us against claims from your breach of Terms, violations of law, or use of Services.
Section 18: Severability
Invalid provisions do not affect the rest of these Terms.
Section 19: Waiver; Entire Agreement
No waiver of rights. These Terms constitute the full agreement.
Section 20: Assignment
You may not assign these Terms without consent. We may assign without notice.
Section 21: Governing Law
Governed by the laws of Australia, with jurisdiction in New South Wales courts.
Section 22: Headings
Headings are for convenience only.
Section 23: Changes to Terms of Service
We may update Terms; continued use constitutes acceptance. Check periodically.
Section 24: Contact Information
For questions, contact us at:
- Email: support@thetravelshop.com.au
- Phone: 0280602149
- Address: 19/76B Edinburgh Rd, Marrickville NSW 2204